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Shared Hosting

A shared web hosting service refers to a service where your site is held securly on one of our many large, high availability servers with many other customers to share the costs. Ideal for small websites that don't need very unique requirements or large amounts of space or bandwidth.

Email Hosting

Implementing an email server in-house requires capital hardware expenditures and regular costly maintenance. Hosting your email off-site with a service provider that specializes in email management provides many benefits.

Dedicated Server

A dedicated server lets you lease an entire server not shared with anyone, giving you greater flexibility with the business applications you run, operating system you prefer and more.

Back-up Servers

Has your data outgrown your server? Does your business-critical data need serious fault tolerance.

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Simplified Support Services


Select the Support Plan that's right for you!

We provide several ways to offer assistance to our customers. Each option is designed to offer specific benefits in obtaining answers or assistance with your inquiry. Please read each option below for the benefits it offers and what is included with our various support plans. Gold (G) Silver (S) Bronze (B) Everyone (E)

Support Forums (E)

Our open forums are the fastest and preferred way to discuss issues, ask questions and post tips for us to review and comment on. Posts, while moderated, are also available for other members and clients to aid in responding with resolutions and experienced tips.

Frequently Asked Questions (E)

We regularly add new answered questions to our FAQs section as we come across common questions related to the products and services we provide. A quick search here can resolve many questions in just a few minutes.

Client Support Cases (E)

Visit our Support Cases section to review your current open support cases, open or review a past support case or open a new support case. Many support requests require a written support case for authorization to do the requested work.

Live Chat (G,S)

Customers with a premium support plan may use our online chat feature to contact a support agent during normal business hours, Monday - Friday. Perfect for quick questions that can be resolved with a short answer.

My Projects (G,S,B)

If you have an active project with us, you may see the steps associated with your project. This includes any steps that require your attention. Watching your project progress has never been so easy, and you can check on the status of each step along the way.

Reported Bugs (E)

Occasionally, small problems can occur, and it is important to communicate these issues to us. This section allows confirmed bugs to be submitted and monitored for future updates and patches.